1. Introduction
At Proseona, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered content creation services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services.
2. Information We Collect
2.1 Personal Data
We may collect personal identification information, including but not limited to:
- Name and contact information (email address, phone number)
- Billing information and payment details
- User credentials (username, password)
- Information provided in communications with us
2.2 Usage Data
We may also collect information about how you access and use our services:
- IP address, browser type, and device information
- Pages visited and features used
- Time spent on the platform
- Content preferences and generated content
- Other diagnostic data
3. How We Use Your Information
We use the collected data for various purposes, including:
- Providing and maintaining our services
- Notifying you about changes to our services
- Allowing you to participate in interactive features
- Providing customer support
- Gathering analysis to improve our services
- Monitoring the usage of our services
- Detecting, preventing, and addressing technical issues
- Processing payments and preventing fraud
- Personalizing your experience
4. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
5. Data Security
The security of your data is important to us. We strive to use commercially acceptable means to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Third-Party Services
Our service may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access, update, or delete your information
- The right to rectification
- The right to object to processing
- The right to data portability
- The right to withdraw consent
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: team@proseona.com
- By visiting the contact page on our website